Services

Our marketing and sales services are supported by our certified veterinarians and sales personnel who cover each territory in Malaysia.

>   Provide product information and market trend to customers.

>   Coordinate technical services required by customers.

>   Ensure completion of customer sales order (e.g. from order processing, ensure timely delivery to correct product usage).

>   Feedback on customer satisfaction via weekly field visit report and customer survey.

>  Organize educational seminars, technical forums, conferences and roadshows.

>  Invite foreign technical experts for seminars and training.

>  Promotion campaigns to create customer awareness.

>  Participate in exhibitions (e.g. Livestock Asia, Pet World).

>  Provide product and technical updates via advertisements, internet and social media, magazines, brochures and newsletters.

>   Routine farm visits, flock/herd health monitoring.

>   Conduct in-house training.

>   Disease monitoring, investigation and control.

>   Improve livestock production performance and disease prevention.

>   Provide technical solutions and professional recommendations.

>   Collaboration with Department Veterinary Services with our accredited veterinarians:
~   National Beta-agonist screening programme
~   GAHP (Good Animal Health Practice)
~   Foot and Mouth Disease Eradication Campaign (Penang)

 

VACCINATION DEVICE ADVANCEMENT CENTRE (VDAC)

Established on October 2018, the function and responsibilities of VDAC includes;

> Supply of devices and spare parts for hatcheries, farms and feed-mill (vaccine or non-vaccine related)

Provide routine Service and Maintenance to ensure optimal function of the devices

Continuous Improvement for customers via training, seminars and knowledge sharing

Conduct routine Monitoring and Assessment on the hatchery or farm vaccination to ensure effective and efficient delivery of vaccines (audits)

> Constant Research and Development to improve the functionality and durability of the devices

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